Shipping times

Current shipping lead times are indicated in the product description.

Return policy

Returns requests shall be initially communicated to the seller via the contact form on www.bettergeiger.com/contact

Return instructions will be provided upon request after return approval. Purchased items returned in new condition within 60 days of delivery according to the instructions provided will be issued a full refund. The cost and handling of return shipping (with delivery in an undamaged condition) is the responsibility of the buyer.

In case of technical or manufacturing defect within one year of product purchase the details shall be initially communicated to the seller via the contact form on www.bettergeiger.com/contact

At the discretion of the seller, efforts will be made in order to resolve any such problem at no cost to the buyer. Refunds may be rejected in cases of damage resulting from opening the product enclosure, such as situations where buyers modify the device or uses it outside of its originally designed scope of application as described in the user guide, or in any case of abuse or neglect.

Terms of Service

The buyer assumes all risk and liability associated with owning and using any product purchased. Performance estimates and specifications are best estimates and are not guaranteed.

Purchases are made by credit card pre-payment in USD unless otherwise agreed. For international shipment the buyer is responsible for any taxes/duties/fees/VAT charged relating to the process of the shipment being imported into the destination country. Applicable US sales tax is charged upon payment.

Before purchase of any test source material buyer must read and agree to all guidelines outlined in the Purchase Agreement & Disclaimer document for the Radiation Detector Test source, located at the following link: https://www.bettergeiger.com/s/source__purchase_agreement_V2.pdf

All product specifications, prices, policies, and sale terms & conditions are subject to change without notice.